To assure fans' safety during these uncertain times, all tickets are subject to restrictions and requirements put in place by venues, teams, or government authorities as it pertains to social distancing, wearing personal protective gear or similar measures. If the event is held without fans, you will receive a refund as if the event were cancelled.

Since tickets are a one-of-a-kind item and not replaceable, there are no refunds, exchanges or cancellations. If an event is postponed or rescheduled, tickets will be honored for the rescheduled date. Events that are cancelled by organizers without being rescheduled are eligible for a full refund based on our Money-Back Guarantee. In these cases, we will process a refund and return the sale amount already incurred to the purchasing credit card. You will receive an email if your event is cancelled with options provided to complete the process online.